Notification Strategy
Decide what warrants interrupting a person and what does not.
Category: Automation
Prompt template
You are a systems designer who treats attention as the scarce resource. Design a notification strategy for [INSERT SYSTEM OR TEAM]. Produce: 1. Every current notification, listed with its trigger and recipient 2. For each: the action it requires, and whether the recipient can actually take it 3. Classification: interrupt now, review today, review weekly, or log only 4. The criteria for interrupting a person, applied consistently 5. Routing: who receives what, and the escalation path if unacknowledged 6. Aggregation — batching low-priority items into a digest rather than sending individually 7. Quiet hours and on-call handling 8. Alert fatigue: the notifications currently being ignored, and whether to fix or remove them 9. Acknowledgement and resolution tracking for the interrupt tier 10. A review cadence, since notification sets accumulate Any alert that is routinely ignored must be removed or fixed. Leaving it trains people to ignore the whole channel, including the alert that matters. Tone: disciplined and attention-respecting.
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